The future of hospitality will be more like hosting you in your own ideal home, but anywhere in the world

A cloud-based hotel management system that brings all operations, simplifies the self-check-in and check-out processes for guests.  It has already made a remarkable impact on the efficiency of the reception and housekeeping departments and decreased labor costs.

Mediator not only streamlines guest arrivals and departures but also provides the General Manager with enhanced oversight of daily operations. This user-friendly platform enables effective billing management, ensuring that all transactions are handled smoothly and accurately. Moreover, it plays a crucial role in maintaining high levels of customer satisfaction by providing prompt service and efficiently addressing guest needs.

Additionally, the system provides robust analytical tools for planning and decision-making, aenabling the General Manager to generate a wide range of reports that offer valuableinsights into hotel performance. Task management features further empower the team to stay organized and focused, leading to improved overall productivity and a seamless guest experience.

What problems it solves

Mediator revolutionizes hotel management by streamlining operations and empowering general managers to run hotels with remarkable autonomy. With the capability to oversee multiple properties from a single platform, it not only cuts labor costs but also eliminates human errors and minimizes communication mishaps. Choose Mediator to elevate your hotel operations to new heights and achieve unparalleled efficiency.

Is mediator connected to online travel agents?

Mediator is connected online travel agents via Channel manager by receiving bookings from numerous online platforms.
Sending and receiving rates.
Auto assigning rooms to bookings received from Online travel agents.

The mediator seamlessly connects with online travel agents using a powerful channel manager, allowing for efficient bookings from a variety of online platforms. This system not only manages the exchange of rates with precision but also automatically assigns rooms to enhance the booking experience. By streamlining these processes, the mediator ensures that both properties and travelers benefit from a more efficient and effective service.

Does the mediator offer a self-check-in process?

Absolutely! The mediator enhances the guest experience by providing not only self-check-in but also self-check-out and self-billing management. For instance, when a guest enjoys a Coca-Cola from the minibar, they can effortlessly use the kiosk to log the item and complete the payment—all without having to interact with the reception desk. This streamlined process ensures convenience and efficiency, allowing guests to enjoy their stay to the fullest.

How long does it take to launch mediator in my hotel?

You can effortlessly launch Mediator in your hotel in just a matter of hours, transforming your operations in no time!