The future of Hospitality depends on technology

The hospitality industry is struggling with rising labor costs, high employee turnover, and the constant challenge of training new staff. These issues drain valuable resources and directly impact guest satisfaction. At Mediator, the solution lies in modern hotel management software. By leveraging technology, hotels can reduce dependency on:

- Reception staff
- Accountants
- Reservation Teams
- Marketing teams
- Revenue management teams
- Human resources teams
- IT teams

Our property management software for hotels is designed to be user-friendly, requiring only 1–3 hours of training. It integrates multiple functions across departments, empowering hoteliers to save time, cut costs, and enhance efficiency. With over 15 years of experience in hotel operations—managing properties, overseeing pre-openings, and revitalizing underperforming hotels—our founder recognized a key challenge: most branded hotel industry software is slow to adapt to new demands. This insight inspired the creation of Mediator, the first Georgian-built hotel management system. Mediator unifies hotel operations into one powerful solution, transforming the way hotels in Georgia and beyond operate.